Our Vision

Sharing our compassionate approach to hospice care and creating comforting memories for everyone in our home.

HONESTY AND INTEGRITY

• Providing honest information about a resident’s condition and treatment options, fostering trust with patients and families.
• Maintaining privacy and ensuring that all resident information is kept confidential.

COMPASSION

• Caring for residents, families and all members of our community with kindness and empathy.
• Providing small gestures of tenderness and understanding makes a significant difference in their experience during this challenging time.

RESPECT AND DIGNITY

• Actively listening to residents’ concerns, involving them in decision-making, providing personalized and culturally sensitive and safe care.
• Treating residents and families with professionalism.
• Honouring a resident’s autonomy, preferences, and individuality, while creating a comfortable and supportive environment that upholds their sense of worth and value during their hospice experience.

ACCOUNTABILITY

• Adhering to the highest standards, policies, professional practices and procedures at all times.
• Empowering our staff and volunteers to continue learning and growing as a team and organization.

TEAMWORK

• Collaborating internally with our staff and externally with our partners.
• Respecting and caring for each other and working together with our residents and families.