Care and Services

Home-like setting and personal careHill House offers an alternative to those who, for whatever reason, are not able to be cared for at home, but who do not wish to die in a hospital or institutional setting.

Hill House is a residential environment that is patient and family focused. The care team at Hill House understands that the patient and their loved ones are an integral part of the holistic approach to palliative care.

The Hospice Philosophy

Hospitium, or home, is derived from the Greek word meaning where you wish to be.

However, hospice is not just a place or building, but is a concept of care that can be delivered wherever the patient is. Often used interchangeably with palliative care, hospice is a truly holistic and interdisciplinary approach toward caring for the terminally ill.

The overriding objectives of hospice care are to: honour a person’s right to dignity and respect; the relief of suffering; and, the achievement of a peaceful death, free from physical, spiritual and emotional distress.

In all respects, hospice emphasizes the importance of “living until one dies” within a caring and compassionate environment.

Hill House Hospice is a home-like alternative to institutional care and in-home care for those who are in the final stage of a terminal illness.

Admission Criteria

Prospective residents who are able and/or their families will be encouraged to visit Hill House. They will be given a tour and have an opportunity to ask any questions they may have.

The individual must be:

  • an adult (age 18 or over);
  • a resident who lives within our Central LHINS (Local Health Integration Network) or has family that lives within our LHINS;
  • diagnosed with a terminal illness; and
  • deemed to have a life expectancy of less than one month.

Referrals will be accepted from attending physicians, hospitals, homes for the aged, community hospice organizations, other health care professionals or family members.

The Care Team

The key to achieving our mission of providing the highest standard of hospice care at Hill House rests with the staff, volunteers, family physicians and other members of the interdisciplinary care team.

Nursing Staff

The professional nursing staff provide 24-hour care. All members of the nursing team are specially trained in pain control and symptom management. In addition to providing direct care, this dedicated team also provides emotional support to family members.

Volunteers

Volunteers perform invaluable functions in both direct (providing emotional support) care and indirect (administration, housekeeping, fundraising) services. Volunteers are pre-screened before being accepted by Hill House and are required to complete the Core Concepts of Palliative Care course before interacting with residents and their families.

Executive Director

Reporting to the Board of Directors , the Executive Director has expertise in palliative care, including pain control and symptom management. The Executive Director is the primary agent for coordinating the various elements that encompass the care team and acts as the principal liaison between Hill House and external organizations, physicians, volunteers, health care facilities and other support resources.